Brands4Friends selects eBay Enterprise for European Fulfilment Services
- Private Sale retailer selects eBay Enterprise as new German market fulfilment partner
- Move to new fulfilment centre located in the Halle district north of Leipzig scheduled for mid-2015
- Faster order processing and leading cut-off times
Berlin, DE. Feb 18, 2015 – eBay Enterprise, an eBay Inc. company, today announced that Brands4Friends, Germany’s leading online shopping club has selected eBay Enterprise to handle fulfilment services from its new European warehouse, currently being developed in the Halle district north of Leipzig. Brands4Friends will be the first customer to take advantage of the new site’s leading fulfilment and shipping services upon completion in the second half of 2015.
eBay Enterprise will manage the complete logistics process, including fulfilment of customer orders and returns management for Brands4Friends. The new logistics centre will offer brands and retailers the latest in fulfilment technologies along with best-in-class, highly flexible, and scalable solutions. Brands4Friends and eBay Enterprise have jointly developed key processes to drive efficiencies for the Brands4Friends fashion/apparel model. Brands4Friends expects to benefit from improved logistics efficiencies, faster processing, optimised cut-off times, and faster delivery for its more than six million registered members.
“We continuously look to invest in service improvements for our members, with customer satisfaction remaining our number one priority. For Brands4Friends the move to the new fulfilment centre represents an important milestone. With the logistics expertise and forward-thinking solutions that eBay Enterprise offer us, we are well positioned for the future” said Stefan Wenzel, CEO of Brands4Friends.
Tobias Hartmann, Vice President Enterprise Services & International at eBay Enterprise, said “We are pleased that the leading online shopping club in Germany, Brands4Friends, has chosen eBay Enterprise to handle its fulfilment operations. Consumer s’ expectations for both quality and speed of online delivery are constantly increasing. We will be able to make a significant contribution in delivering the satisfaction that Brands4Friends loyal customers demand”.
About eBay Enterprise
eBay Enterprise is a leading global provider of retail-optimized commerce solutions, including the Magento platform, order management, fulfilment, customer care, and marketing solutions. We enable brands and retailers of all sizes to deliver consistent omnichannel experiences across all retail touch points to attract and engage new customers, convert browsers into loyal buyers, and deliver products with speed and quality. With unrivaled flexibility and control, our clients are armed to accelerate sales growth and win with today’s digitally connected consumer. eBay Enterprise is headquartered in King of Prussia USA. and has offices in Austin, Barcelona, London, Berlin, Los Angeles, New York, and Shanghai. eBay Enterprise is an eBay Inc. (Nasdaq: EBAY) company. More information can be found at www.ebayenterprise.com and www.magento.com.
brands4friends.de is Germany's leading online shopping club, with over 6 million registered members with an average age of 38 years. brands4friends.de sells high-quality apparel items from renowned fashion and lifestyle brands at heavily discounted prices, available exclusively to club members. Offering daily limited special offers from more than 1,500 manufacturers, including current collections, overstocks, previous-season goods and special collections. Brands4friends.de went online in September 2007 and employs around 200 employees from its state of the art Berlin office. Operated by Private Sale GmbH and owned by eBay Inc. (NASDAQ;EBAY). For more information, see www.brands4friends.de.