Commersations Resource Center


How to Leverage Multiple Device Shoppers – Insights from User Research

February 19, 2015 | While consumers have individual preferences, they also have distinct patterns of how, when, and why they reach for devices when browsing and making purchases. These subtle nuances are pivotal to understanding how consumers use multiple devices for both online and offline shopping, and reveal key insights for retailers to increase conversion during the holidays and throughout the year. Read More


Five Pitfalls to eCommerce Success—And How to Avoid Them

January 21, 2015 | Avoid the five most common pitfalls in the industry. Read More


eBay Inc. at National Retail Federation Big Show

January 13, 2015 | Retailers are creating differentiated in-store experiences for consumers. Read More


Delighting Customers Regardless of Channel

December 23, 2014 | Holiday shipping success is all about the first impression. Read More


eBay Enterprise Named a Strong Performer in The Forrester Wave™: Cross-Channel Attribution Providers, Q4 2014

November 20, 2014 | Download report: The Forrester Wave™: Cross-Channel Attribution Providers. Download Now

Big Data: Every Retailer Knows Their Customers

November 19, 2014 | Engage your customers much more effectively by leveraging Big Data. Read More


Soup, Sandwich and Shopping

November 18, 2014 | Lunchtime means different things to different people. For some, it’s a chance to step out of the office and take a much-needed break. For others, it’s a source of stress – how to find time to stuff in a meal during a 2 minute break between meetings. Increasingly, however, lunchtime equals shopping time. Intuitively, we know an increasing number of workers have access to both work-issued and personal laptop and mobile devices all day long. But employees are surely far too busy and responsible to use those devices to shop at work… Not so, we’ve found. Read More